Refund Policy

Return & Refund Policy – Glovira Beauty

At Glovira Beauty, customer satisfaction is our top priority. We want you to shop with confidence and enjoy a worry-free experience with our products, including our Apple Hair Color range.

Returns & Exchanges
    •    Eligibility: Returns are accepted within 7 days of delivery if the product is unused, unopened, and in its original packaging.
    •    Non-returnable items: For hygiene and safety reasons, we cannot accept returns of opened, used, or damaged hair color products.
    •    Damaged or incorrect items: If you receive a wrong or damaged product, please notify us within 48 hours of delivery with proof (photo/video), and we will arrange a replacement or full refund.

Refunds
    •    Refunds will be processed once the returned product is inspected and approved.
    •    Refunds will be issued to the original payment method within 5–7 business days.
    •    If the item is not eligible for a refund, we will notify you with a clear explanation.

Return Process
    1.    Contact our Customer Care Team at WhatsApp 03415205109
    2.    Provide your order number and reason for return.
    3.    Pack the item securely in its original packaging and return it to the address provided by our team.

Important Notes
    •    Customers are responsible for return shipping costs, except in cases of damaged, defective, or incorrect products.
    •    We recommend using a trackable shipping service for safe return.

At Glovira Beauty, we value your trust and strive to deliver only original, high-quality Apple Hair Color products that meet your beauty needs.